Why join us?
Established in 1928, the Queensland Law Society is the peak professional body for the State's legal practitioners. We provide a dynamic hub for Queensland's legal community and seek to engage actively with our members and the public to provide leadership, practical solutions and reliable support.
We represent and promote more than 10,000 legal professionals, increase community understanding of the law, help protect the rights of individuals and advise the community about the many benefits solicitors can provide.
We currently employ over 100 people working across a diverse range of areas including:
- Member services & products
- Marketing & engagement
- Corporate services
- Professional standards
- Human resources
Our people are pivotal in making QLS the leading professional membership association. Our relationships with each other, with our members and with the wider community are guided by our values - respect, integrity and service. These values underpin the way we do business, helping us to reach our strategic goals.
Benefits of working at QLS
- Opportunity to advance your career.
- Opportunity to work in a strong learning and development culture.
- Full access to the range of benefits available to our members.
- Access to our Employee Assistance Provider LawCare.
- Receive up to 8 weeks paid parental leave, in addition to the Government's Paid Parental Leave Scheme.
- Salary sacrifice, ie take certain benefits such as additional voluntary superannuation contributions as 'pre-tax'.
- Team members may be able to receive paid study and examination leave.
- Active Social Club – lots of events and activities to become involved in.
Advisor, Records and Member Services
Make a career move to improve your professional standing. This is a key service delivery role to grow your customer service skills.
Sunday 27 April 2014
Advisor, Records and Member Services
Queensland Law Society (QLS) is the professional body for legal practitioners. We have 9,000 members state-wide. Our aim is to be the profession's trusted advisor through providing quality advice, advocacy and learning and professional development to our members.
As our Advisor, Records and Member Services, you will join an experienced team with extensive contact with members on a range of issues and practical questions about their professional needs. We are looking for dedication to service excellence, personal responsibility and outstanding communication skills. The key responsibilities are administrative with a high degree of interpersonal communication and superb follow-through.
We are looking for:
- qualifications in business, administration or a related discipline (desirable)
- experience in an administrative role in a professional services or customer service environment
- ability to learn new information quickly, including acquiring knowledge of the relevant legislation and regulation
- demonstrated ability to manage multiple competing demands whilst maintaining professionalism and commitment to quality service
- excellent written, oral and interpersonal communication skills with a variety of stakeholders
- demonstration of initiative and a commitment to excellence
- ability to work collaboratively and to apply work practices that contribute to knowledge sharing
- demonstrated competency in the use of modern office technology, including MS Office and customer relationship management systems (knowledge of iMIS would be highly regarded).
This is a full-time role for a fixed-term period of 6 months (strong possibility of extension). You will be given comprehensive training and encouragement to bring your skills to our team and make a difference to our members.
This is a fantastic opportunity to move to the next level in an energetic, professional team who are committed to delivery of an outstanding member experience.
To apply, please submit your CV and a cover letter outlining your experience and addressing the key selection criteria for the role to email@example.com. Please note that applications submitted without a cover letter will not be considered.
For a confidential discussion about this role, please contact Amy Ashton, Human Resources Consultant on 07 3842 5819.
For more information about vacancies, please contact Amy Ashton, Human Resources Consultant on 07 3842 5819.