Queensland Law Society

New Consumer Law gets buy-in from Queensland Law Society

Date 10 Jan 2011
Contact Natalie Graeff, Manager Corporate Communication
Phone (07) 3842 5868
Mobile 0488 433 884
Fax 07 3221 9329
Email n.graeff@qls.com.au

The Queensland Law Society today said it supported the new Australian Consumer Law as it creates fairer trading practices that protect consumer rights and security.

This follows the Society’s ongoing commitment to examine federal and state legislation to ensure changes are practical, reasonable and hold value for the community.

The new national law supersedes State, Territory and federal legislation relating to:

  • unfair terms in standard form contracts between businesses and consumers, (ie a term which allows only one party to vary a contract)
  • consumer rights when buying goods and services, replacing existing laws on conditions and warranties
  • product safety and enforcement of safety standards
  • unsolicited consumer agreements, such as those arising from door-to-door sales and other direct marketing
  • lay-by agreements.

There are also new nationally-consistent penalties, enforcement powers and consumer redress provisions.

Queensland Law Society CEO Noela L’Estrange said given current concerns about the impact of internet shopping on local retailers, clarifying and simplifying consumer laws may attract home shoppers who are wary of running into problems with online transactions.

“These laws help business owners know their responsibilities and consumers realise their rights, something which can be missing when shopping over the net,” Ms L’Estrange said.

The Queensland Law Society (QLS) represents the majority of Queensland’s solicitors, providing that State with leadership in law via a range of strategic and practical services.

The Society actively tackles legal issues that threaten community interests and is passionate about advocating for equitable access to legal services.