Queensland Law Society

ATO website outage – further update on FRCGT Withholding forms

Following our QLS News Headline of 14 December 2016, the ATO has advised that the online Foreign Resident CGT Withholding forms are still unavailable. However the ATO can still manually issue any Clearance certificates or Variation notices. 

The following notification has been published on the ATO website:

“While our online system is being restored you can use the postal address to send us the Clearance certificate application using express post (to ensure it gets to the right team as quickly as possible).

Variation requests can be emailed to FRWVariation@ato.gov.au.

Payments can be made by filling in the Purchaser payment notification and sending this to us together with the cheque:

Locked Bag 1936
Albury  NSW  1936


We can still manually issue Clearance certificates and Variation notices until such time as our system can issue the certificates automatically.

For any urgent Clearance certificate requests please use the following email address clearancecertificate@ato.gov.au. Please note that emails are an unsecure channel and that the TFN is a not compulsory field.

At this stage we request that the fax numbers not be used.”