Compulsory CPD seminar

Thursday 9 June 2011, 1:30pm–4:50pm
Law Society House, 179 Ann Street
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Seminar DVD (Resource code: 110609BD)
$605 non-members
$380 members
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Overview

Practical Legal Ethics Practice Management & Business Skills Professional Skills 3 CPD points

Don’t miss the opportunity to ensure your practice has the right disaster recovery measures in place, develop enduring client relationships and effectively identify and manage ethical issues.

Experienced speakers will support your skills development in areas such as:

  • IT disaster recovery for sole and small practices
  • client interviewing and communication skills
  • ethical issues involving transfer of files, liens and preconditions of recovery when suing for fees.

Plus – attend the full event and you can claim CPD points in practice management/business skills, practical legal ethics and professional skills.

Course code: 110609B

1:30pm–2:30pm
Sole and small practice disaster recovery (Paper)
Practice Management & Business Skills

As practices become increasingly reliant on technology to conduct day-to-day work and store information, it’s critically important to ensure the appropriate redundancy systems to prevent data loss are in place.

This session focuses on:

  • on establishing disaster recovery facilities within sole and small practices
  • ensuring data protection, back-up and recovery; and
  • setting short, medium and long term goals to overcome potential situations brought on by natural disasters.
  • Speaker: Kate Hart – Principal, KD Hart Consulting
2:30pm–3:30pm
Client interviewing and communication skills (Paper)
Professional Skills

Effective communication is an essential skill for every legal practitioner. The client interview is the first point of assessing the client’s matter and as such requires preparation. In this session, you will receive advice on:

  • structuring effective interviews
  • managing client expectations
  • communication skills – fact gathering and listening
  • overcoming communication problems; and
  • discussing costs and service
  • Speaker: Michelle James – Principal, Maurice Blackburn Lawyers
  • Speaker: Giles Watson – Practice Support Manager, Queensland Law Society
3:30pm–3:50pm
Afternoon tea
3:50pm–4:50pm
Transfer of files, liens and pre-conditions of recovery when suing for fees (Paper)
Practical Legal Ethics

In the recent past there has been an increase in issues related to transfer of files and liens. Other matters often presented for clarification are the pre-conditions of recovery when suing for fees and what needs to be set out in the claim for recovery of fees. The speaker will draw from his experience as an ethics guidance solicitor to discuss what practitioners must know in these matters.

  • Speaker: Stafford Shepherd – Senior Ethics Solicitor, Queensland Law Society
  • Chair: Tracy Skellern-Smith – Legal Risk Solicitor, Lexon Insurance

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