Practice Support tips

Seven Deadly Sins of Profit Leakage

How do other firms, who offer similar services and are no better than you, make more money? The answer might be that you are leaking profits…

Convert more opportunities!

How many opportunities for new work slip through your fingers each month? For many practices, this would be substantial, but most lost opportunities go unnoticed...

Manage the supervision burden

With all the demands and requirements on supervision, it could easily become a full-time job if not managed properly. Partners, of course need to earn their own fees in addition…

Manage the ethical and cultural risks of billable hour targets

Recent years have seen a rise in criticism of time costing and billable hour targets, in terms of ethics, practice culture and individual wellbeing. It remains true, however, it’s not your billing system that matters but…

Stay in front of your clients

For most practices, 70-80% of new work comes from referrals, and maintaining and developing client relationships – the most effective way of generating referrals and new business. This requires a disciplined approach, especially in...

It pays to delegate

Delegation is difficult for some partners. They feel they are the only ones who can do the work properly, and end up hoarding too much of the interesting work. This approach leads to reduced profitability and...

Get on LinkedIn!

If you hadn’t already noticed, 2011 was the year that www.linkedin.com stopped being Facebook’s unobtrusive little sister, and became…

Focus on the 5%

Increasing profitability is always a challenge, especially in these tough economic times. Whilst many practices are struggling, it is encouraging to hear of many practices succeeding simply by…

Build your practice’s value

Whilst practices instinctively focus on building profitability, they often neglect to focus on building the value of the practice…

How to offer fixed fees

Whilst many are tempted by a move to fixed fees, understandable caution remains…

Building referrals part 1: Individual referrals

What percentage of your new clients comes to you from referrals? For most mature practices, the percentage is...

Building referrals part 2: Reciprocal institutional/practice referrals

Depending on your area of practice, a high number of your referrals or recommendations will come from...

Effective networking

Networking is one of the most valuable skills and activities for both senior and junior solicitors, but many feel uncomfortable with it – often because they believe...

Do you really provide excellent client service?

If you have already met your billable hours target for the day, here’s a little game you can play...

 

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