Queensland Law Society

Australia Post Delivery Delays

Practitioners are advised that Australia Post has experienced delays to its delivery services caused by COVID-19 and it has suspended the Express Post guarantee of a refund and replacement envelope or satchel for articles that don’t meet the next day delivery standard.

Practitioners ought to consider the impact of any such delay on their matter and consider either sending the matter earlier (if possible) or by alternative carrier.

For further information please see the press release by Australia Post: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#guarantee .

For further information please contact QLS Solicitor Support service on ethics@qls.com.au or 3842 5843.