Queensland Law Society

Establishing and maintaining positive client relationships

Clients do not buy value, they buy and engage with people they trust. They buy solutions. The Establishing and maintaining positive client relationships workshop looks at the client intake process, which will enable you to identify “difficult” clients, client expectations, define the scope of your retainer and accurately estimate your costs. You will also discuss practical scenarios and examples, and be provided with tools and checklists that you can implement in your practice..

Upcoming course

Establishing and maintaining positive client relationships
28 August, Brisbane. Register here.