Communications

In this section

• Care should be taken in communicating with your client

• Email management and courteous communications

• How can I disengage from discourteous communications?

• How do I deal with negative online reviews?

• How should I address my colleagues?

  Courtesy and civility are fundamental to the practice of the law, and essential to what we as solicitors do.

• Principles of professional courtesy

• Recording conversations of a colleague

• The importance of appropriately communicating staff departures

• Tips for better advocacy