Personnel due diligence and training

Training Your Staff

Practitioners must ensure all staff receive appropriate AML/CTF training, covering both the requirements of the regime and your practice’s internal processes.

Training should include:

  • Understanding and managing ML/TF risks
  • Identifying red flags and suspicious activity
  • Reporting obligations and escalation processes

Training must be provided:

  • Initially, when staff commence employment or engagement, and
  • Ongoing, to ensure awareness remains current and effective

You must also conduct personnel due diligence on staff before and during their employment or engagement.

All training activities must be documented within your AML/CTF Policies. The Compliance Officer is responsible for overseeing staff training and ensuring it remains up to date and effective.

Personnel due diligence and training | AUSTRAC

Practice tip:

Regular, practical training sessions—such as scenario-based workshops—help staff recognise suspicious behaviours and understand when to escalate issues.