LawCare

LawCare is your partner in health and wellbeing when you need a helping hand, available 24 hours a day, seven days a week. QLS members can use this service to access confidential support to help navigate issues in both their personal and professional lives. 

Most people experience a problem at some point in their lives, which may have an impact on their work. It is important to seek help before the problem escalates and leads to more serious issues and concerns.

LawCare is

  1. Easy to access - QLS Members can access LawCare by telephone, face-to-face, video or by visiting the online portal. 
  2. Available – to you, your co-workers, staff, and your immediate family members.
  3. Free – Members are entitled to six sessions per issue completely free of charge 
  4. Confidential - all LawCare consultations are strictly confidential. Information about you is not shared with anyone unless authorised to do so by you in writing, or if required under law

All services are provided by an independent organisation called Converge International. Their counsellors are qualified, experienced professionals who have extensive training and experience in counselling, coaching and workplace consulting.

LawCare services include

All services are provided by an independent organisation called Converge International. Their counsellors are qualified, experienced professionals who have extensive training and experience in counselling, coaching and workplace consulting.

LawCare services include:

  • Career Assist - career development planning, resume and job seeking assistance, interview skills and vocational counselling.
  • Conflict Assist - strategies, tools and coaching to deal with difficult workplace and personal situations.
  • Employee Assist - solution focused coaching, mentoring and counselling to achieve success. Help to proactively deal with a broad range of personal and work related issues.
  • Family Assist - offering counselling for family members needing support for personal and/or lifestyle concerns.
  • Manager Assist - coaching and advice to assist managers and supervisors dealing with a variety of difficult or complex people issues. Or for those looking to develop their leadership competencies.
  • Money Assist - access to financial experts who provide money management coaching to help with financial concerns.
  • Nutrition and Lifestyle Assist - specialist advice across nutrition, sleep, resilience, mindfulness, addictive behaviours, retirement planning and positive lifestyle changes.
  • Online portal - an online portal and mobile app provides access to health and wellbeing resources including self-assessment tools, videos and podcasts, online counselling and support.

Access Lawcare

Specialised support

QLS understands that people face many challenges in their lives and that sometimes these require specialised support. We believe the counsellors providing this support should be specialists with specific social or cultural experience, knowledge and understanding.

LawCare offers access to one session of specialist support (available during business hours only).

These specialist support helplines include:

Aboriginal and Torres Strait Islander Peoples helpline:
Telephone 1300 287 432
First Nations helpline information sheet
Domestic and Family Violence Helpline:
Telephone 1300 338 465
Domestic and Family Violence helpline information sheet
LGBTIQ helpline:
Telephone 1300 542 874
LGBTIQ helpline information sheet

Application Information

QLS members can access LawCare by telephone, face-to-face, video counselling or live chat by visiting the online portal. The toll free number is 1800 177 743.

Find out more about the online portal

Contact information

Please contact LawCare for more information

Online or face to face Between 8.30am to 5.00pm, Monday to Friday