New myQLS FAQs

Browse FAQs about using myQLS. To begin, select a topic below.

You can also browse information about the Professional Indemnity Questionnaire and Renewals.

Using new myQLS

Who is responsible for ensuring personal profile information is correct and up to date?

You must make sure that your personal and professional details are correct. 

To update your personal and employment details, go to the 'Profile' section in new myQLS. Some updated details must be checked by QLS.

There are errors in the data held about me/my firm. How do I correct these?

Eventually, you will see all the data that QLS hold about you.  Currently, we are undergoing data migration so you will see incomplete data about you in new myQLS until data migration is completed. 

I have forgotten my password. What should I do?

To reset your password, you should select Forgotten Password on the login page.

  • Enter your account email address.
  • Click 'email me my verification code'
  • The code will be emailed to you.
  • Enter the 6- digit code and continue
  • You will be asked to re-enter your email address, re-enter it and continue
  • Then enter and confirm your new password
  • Go back to the login page to login with your new password.
What email should I use for an new MyQLS account?

Unlike the old system, you will no longer need a QLS Id number to access the new portal.  For the new myQLS,  you will need to login using an email address. 

Once you have access to the new system, you can choose another email address to receive email correspondence from QLS. 

Suggested best practice for choosing an email 

We recommend you use an non work related email address that you will use permanently.  You could use a login email address from a provider like Microsoft ( or Google.  In this way, when you move employment, you can continue to use this email address to access myQLS services. 

Not recommended

It is not recommended to use email accounts from providers like Apply (icloud), Samsung or your internet provider (e.g. TPG or Bigpond) if you intend to move away from these services in the future.  Try not to use your work email address as you will lose access to this email account if you change employers. 

How do I select what email address to receive correspondence from QLS?

You can add a personal correspondence email address replacing your log in details in 'Profile' --> 'Personal Contact Details'.


You can add a work place correspondence email address in 'Profile' --> 'Employment and Committee

This update will start working from late March. 

When should I use a work email?

A work email address would be recommended for support staff (e.g. an office manager) who is not a QLS member or a solicitor and who will only need to access QLS services while in your employment.  

For example, a law practice could create a generic portal log in such as or to allow support staff access to the organisation information in the portal. The legal practice would need to change passwords if staff with access left their employment. 

Individuals and myQLS

Should I update information about my cultural background?

QLS and the Law Council of Australia are committed to promoting and developing a diverse legal sector and making sure that we have the most up-to-date information about those working within it is key to doing this effectively.

To help us do this we are asking all solicitors to check and update their diversity information. 

How to update your myQLS account

To update and edit your diversity information, log into your myQLS account  and then:

  • Go to 'Profile'.
  • Select the Cultural tab.
  • Click edit at the bottom of the page.
  • Once you have updated the information, click Save.

Please complete the whole section, all the questions include a 'prefer not to say' option. The information you provide is confidential. It cannot be seen by your employer, even if you're opted in for them to manage your personal information.

The information is held confidentially at QLS.

Why we collect this information

Having access to accurate and comprehensive diversity information helps QLS and the Law Council of Australia to understand the profile of those working in the legal sector and better design help for those who work within it. 

How we use the information

We may use this information in the following ways:

  • to inform our publications or engagement with people as part of our work to promote diversity in the profession
  • in our regulatory reform work to help us monitor the diversity impact of the changes we make
  • to help us meet our public sector equality duty, for example monitoring our decision making by protected characteristics
  • to facilitate research and analysis by others.

We make sure that no-one can be identified from any data that we publish or share with others. Read more about privacy, data and information at QLS.