Assisting solicitors with communication with colleagues, clients and staff. 

Communication with clients

Care should be taken in communicating with your clients

Read more

Discourteous communication

How can I disengage from discourteous communication? 

Read more

Negative online reviews

How do I deal with negative online reviews? 

Read more

Addressing colleagues

How should I address my colleagues? 

Read more

Principles of professional courtesy

Follow the eleven principles of professional courtesy

Read more

Staff departures

The importance of appropriately communicating staff departures

Read more