Get your ethics CPD point at Client Care Skills: How to develop and perfect our skills and feel more confident approaching and caring for your clients.
Special price—only $20 for QLS Early Career Lawyers members and $40 for QLS full members! Don’t miss out.
Join the highly respected Stafford Shepherd as he guides you through the do’s and the don’ts of client care and learn how to:
- identify potential conflicts of interest when taking on a new client
- ascertain a client’s specific needs and manage expectations
- deal with a vulnerable client
- understand when not to take on a client
- deal with potential complaints
- review practice procedures to better assist clients.
This session will have a lasting effect on your practice and help you create client relationships that will last a lifetime! Register today