QLS Cyber Essentials Insurance

The QLS Cyber Essentials Insurance policy will protect all Member Practices* also insured by Lexon. A Member Practice is one in which all Principals, as defined by s7 of the Legal Profession Act are full QLS members.


The following cyber incidents are covered: 

  • Privacy incidents (loss of personal data)
  • Network security incidents (Malware, Hacking, Unauthorised Access)
  • Extortion and ransomware
  • Business interruption.

Before considering the product’s suitability for your particular circumstances, always consult the full policy document terms and conditions.

Costs covered are: 

  • Incident Manager
  • Network repair
  • Forensic investigation
  • Specialist IT assistance
  • Dealing with regulators
  • Notifying clients
  • Call centre
  • Specialist legal advice
  • Public relations
  • Credit monitoring for affected clients
  • Ransom payments and negotiations
  • Data recovery
  • Limited business interruption costs


All QLS Member Practices also insured by Lexon are covered by the QLS Cyber Essentials Insurance Policy, from 1 July 2019. A QLS Member Practice is a practice where each Principal is a full QLS member. For definition of Principal, see Legal Profession Act (Qld) 2007 s 7.

Pre Requisites

Provided your practice is a QLS Member Practice and obtains your professional indemnity insurance through Lexon, Cyber Essentials Insurance will apply without any further action on your part. Not sure if your practice is a QLS Member Practice? Contact the Records and Member Services Team at records@qls.com.au or on 1300 367 757.

Application Information

If you need help, call the Incident Response Hotline on 1800 027 428 (available worldwide 24/7/365).

An incident manager will help you decide whether there is an issue that requires follow up. This triage is free, and no excess is payable until you have established that an insured event has occurred and help is needed. Expert help is available from the insurer’s panel of industry leading specialists (see here) or you can Bring Your Own Expert (talk to your incident manager about how to arrange that first.)

To move from the initial assessment to activate a formal claim, the following will be needed:

  • insured name
  • date of loss
  • nature of cyber incident including a brief summary of facts and circumstances
  • confirmation as to whether an IT specialist has been instructed, and if so, please provide details of the IT specialist and copies of any retainer
  • copy of any IT reports or screenshots of the cyber incident
  • contact person.

Email address: aus.financiallinesclaims@chubb.com

Usage Limits

Standard cover is $50,000. Whether this is adequate will depend on your firm’s circumstances.


24 hours a day, seven days a week.

Support Information

Member firms can apply for Top up cover.  

Contact information


Free for member firms